Two-Thirds of Enterprises Plan to Integrate AI-Powered Workforce Engagement Management Apps Into Customer Service Operations

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Sneak Preview of Frost & Sullivan Global CX Survey Results FAIRFAX COUNTY, Va., Oct. 23, 2024 /PRNewswire/ -- Two of every three enterprises plan to inject AI-Powered Workforce Engagement Management (WEM) applications into their customer service operations, according to the upcoming...

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