The Hera Group has launched a proof-of-concept contact center chatbot, the first of many AI-powered capabilities it will roll out over the life of the project BOLOGNA, Italy, Nov. 22, 2024 /PRNewswire/ -- The Hera Group and Bain & Company announced a three-phased initiative to accelerate...
The Hera Group partners with Bain & Company to accelerate the use of generative AI across the multi-utility company
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