Not One Refund: Tour Operator's Radical Transparency During COVID Just Won Magellan Gold for Service

While competitors lawyered up for cancellations, Culture Discovery Vacations livestreamed business meetings. Five years later: zero refunds, 300%+ growth, industry's top honor. TAMPA, Fla., Oct. 16, 2025 /PRNewswire/ -- When COVID-19 shut down travel in March 2020, the playbook was clear:...